Great hotel. When we checked into our room we were upgraded to a room with a balcony. When we went to our room it was freezing (49’) with no heat. After calling the front desk we complained and they were moved us to another room. When we got to the new room the upgraded us to a HUGE suite with a sitting area, bar, great view of the mountain at NO extra charge to us. The room was AMAZING! 1st time away from kids in 2 years. We had a great time at the hotel, the restaurant there and bar. Definitely will go back there in the summer
Kelly
2024年3月
We had a great stay here. We stayed in room 1420 the room was nice and the view of the mountains from the wall to wall window was absolutely beautiful! The staff was friendly and very helpful. The facilities restaurants , bars, and casino was top notch. Our server Kelley at Park Prime was absolutely incredible and fantastic! She differently made our anniversary dinner the best and something we will remember!
Kenneth
2023年9月
very nice location. clean rooms. All Room service provided on Christmas evening that was nice. On site coffee place was open in the first half so enjoyed morning stroll with nice coffee. Rooms from Sunset Tower can get better Lake View from room balcony if paying extra and willing for upper floor. Facility has multiple lifts that are quick and fast so won't matter.
Vipul
2024年1月
The location of the hotel is perfect being on the stateline getting best of both worlds. The price was also fantastic and the property was well maintained. The staff was also very friendly and helpful as well.
Pedro
2024年3月
Was clean and affordable
Laura
2023年1月
Folks working the front desk were wonderful.
Janet
2023年9月
Check-in staff was very nice and helpful!! Suite was awesome! Pool area was nice too
Carol
2023年8月
Everything went very well. I'm not sure why some people have negative ratings for this hotel; it's a good place to stay, close to the main village, and had a king-size bed that I chose after looking at the photographs before making my reservation. The staff was also very helpful and kind.
Alondra
2024年1月
The balcony rooms with a view were incredible, it was everything we had hoped for. Rooms are clean and comfortable, but we were not told that we needed to request cleaning 24hours in advance. The hotel/ casino had all we needed and staff were friendly and helpful. we had read previous reviews which honestly were quite negative. The hotel is a little tired in places, but on the whole we had an amazing experience in a hotel that provided us all we wanted….
Steve
2022年8月
It was very clean inside
Akira
2024年1月